General Information for Visitors

On the day of the guided tour

  • Please check-in at the Green Hub Visitor Centre upon arrival. All visitors should present the email confirmation for verification.
  • A waiting area will be available 15 minutes prior to the start of the guided tour, please do not wander from this location.
  • Visitors are encouraged to be punctual.  The Guided tour will start without the latecomers, who may not be permitted to catch up with the tour.
  • There is no cloakroom provided.
  • There is no parking for guided tour visitors. Please aim to arrive by public transport. Bus stops and the MTR East Rail Station are close by.
  • Heritage Tours of Green Hub are open to visitors with disabilities. There is one car parking space at the Green Hub for person(s) with a disability. If there are visitors with a disability or special needs please state this in the booking form to ensure appropriate assistance is available on the day of the guided tour.


  • Please email or call the Green Hub hotline at (852) 2996 2800 to cancel a booking as early as possible, so as to release the slot to others.
  • In the event of serious inclement weather, all scheduled guided tours on a given day will be canceled without further notice. Please email or call the hotline at (852) 2996 2800 to reschedule the tour.